Contact information
We're here to help. If you have any questions about our products, your order, shipping updates, returns, or anything else, our customer support team is ready to assist you.
Customer Support Hours
Monday – Saturday
9:00 AM – 6:00 PM (GMT)
Live Chat
Available through our website.
Average response time: approximately 5 minutes during business hours.
Email Support
Email us at:
We aim to respond to all email inquiries within 24–48 business hours.
Phone Support
Call us at:
+44 7985 618866
Our team is available during our regular business hours to assist you.
Warehouse Address
Orvantal
72 Chatburn Rd,
Clitheroe,
BB7 2AN,
United Kingdom
Please note that this address is used for warehouse and correspondence purposes. Returns should not be sent to this address unless you have received return authorization and instructions from our customer support team.
Need Assistance?
We're happy to help with:
- Questions about products and availability
- Order status updates
- Shipping and delivery inquiries
- Returns and refund requests
- Exchange requests
- General customer support
Thank you for choosing Orvantal. We appreciate your trust and look forward to serving you.