Privacy policy

Last updated: June 13, 2026

At Orvantal ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases from our website.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on our website
  • Referral sources
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases.
  • Provide customer support.
  • Improve our products, services, and website functionality.
  • Detect and prevent fraud or unauthorized transactions.
  • Send promotional communications, where permitted by law and with your consent when required.
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors.
  • Shipping and logistics providers.
  • Website hosting and e-commerce service providers.
  • Analytics and marketing service providers.
  • Government authorities or legal bodies when required by applicable law.

These third parties are only provided with the information necessary to perform their services.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and improve our services.

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Orvantal
Monday – Saturday, 9:00 AM – 6:00 PM (GMT)
Live Chat (replies in approximately 5 minutes)

Email: support@Orvantal.shop
Phone: +44 7985 618866

Warehouse Address:
72 Chatburn Rd,
Clitheroe,
BB7 2AN,
United Kingdom.